Your Privacy Rights

Your Privacy Rights

Last Updated: 11 June 2026

At veritymirror.com, we respect your privacy and want you to have control over your personal data.

This page explains what privacy rights you may have, how you can exercise them, and how we handle privacy rights requests.

This page should be read together with our Privacy Policy, GDPR Policy, Cookies Policy, Terms and Conditions, and other policies available on the Platform.

The Platform is operated by:

Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

1. Data Controller

For the purposes of applicable data protection laws, including the General Data Protection Regulation of the European Union, Veritymirror.com acts as the data controller for the personal data it processes in connection with the Platform, unless otherwise stated.

This means that Veritymirror.com decides why and how certain personal data is processed.

2. Your Rights

If we process your personal data, you may have the following rights:

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to object.

  • Right to restriction of processing.

  • Right to data portability.

  • Right to withdraw consent.

  • Right not to be subject to certain automated decisions.

  • Right to lodge a complaint with a data protection authority.

These rights are not always absolute. In some cases, we may need to keep certain data for legal obligations, security, fraud prevention, review integrity, dispute resolution, or legal claims.

3. Right of Access

You have the right to know whether we process personal data about you.

You may also request information about:

  • What personal data we process.

  • Why we use it.

  • The categories of personal data involved.

  • Who the data has been or may be shared with.

  • How long the data will be kept.

  • Where the data came from, if we did not obtain it directly from you.

  • Whether relevant automated decisions are involved.

  • What rights you can exercise.

You may also request a copy of your personal data, provided this does not adversely affect the rights and freedoms of others.

4. Right to Rectification

You have the right to ask us to correct inaccurate or incomplete personal data.

For example, you may request correction of:

  • Your name.

  • Your email address.

  • Account details.

  • Contact information.

  • Business information, if you are an authorized representative.

  • Incorrect information associated with your profile.

In some cases, you may be able to update certain data directly from your account.

5. Right to Erasure

You have the right to ask us to delete your personal data where applicable.

This right is also known as the right to be forgotten.

You may request erasure, for example, when:

  • The data is no longer needed for the purpose for which it was collected.

  • You withdraw consent and there is no other legal basis for keeping it.

  • You object to processing and there are no overriding legitimate grounds.

  • The data has been processed unlawfully.

  • Deletion is required to comply with a legal obligation.

However, this right is not absolute. We may keep certain data where necessary to:

  • Comply with legal obligations.

  • Prevent fraud, abuse, or fake reviews.

  • Maintain the integrity of the Platform.

  • Manage complaints, reports, or appeals.

  • Defend legal claims.

  • Protect the rights of other users or businesses.

  • Keep accounting, tax, security, or compliance records.

Deleting your account does not necessarily mean that all your reviews or public content will be automatically deleted. In some cases, we may anonymize, restrict, retain, or continue displaying certain content where permitted by law and necessary for Platform integrity.

6. Right to Object

You have the right to object to the processing of your personal data where the processing is based on our legitimate interests.

For example, you may object to certain processing related to:

  • Platform usage analysis.

  • Fraud prevention.

  • Review integrity systems.

  • Content moderation.

  • Certain non-essential communications.

  • Processing based on legitimate interests.

If you object, we will stop processing your data unless we have compelling legitimate grounds to continue or unless the processing is necessary for the establishment, exercise, or defense of legal claims.

You may also object to direct marketing at any time.

7. Right to Restriction of Processing

You have the right to ask us to restrict the processing of your personal data in certain circumstances.

This may apply when:

  • You contest the accuracy of your data.

  • You believe the processing is unlawful but do not want the data deleted.

  • We no longer need the data, but you need it for a legal claim.

  • You have objected to processing and we are assessing whether we have legitimate grounds to continue.

When processing is restricted, we may keep the data but not use it for other purposes unless there is a legal basis to do so.

8. Right to Data Portability

You have the right to receive certain personal data you provided to us in a structured, commonly used, machine-readable format where the processing is based on consent or contract and carried out by automated means.

Where technically possible, you may also ask us to transmit that data directly to another controller.

This right does not apply to all Platform data. For example, it may not apply to derived data, internal security records, anti-fraud systems, moderation data, review integrity data, or information that affects the rights of third parties.

9. Right to Withdraw Consent

Where we process your data based on your consent, you may withdraw that consent at any time.

This may apply, for example, to:

  • Non-essential cookies.

  • Marketing communications based on consent.

  • Certain optional preferences.

  • Specific processing activities that require consent.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

10. Right Not to Be Subject to Certain Automated Decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, where that decision produces legal effects concerning you or similarly significantly affects you, unless permitted by law and subject to appropriate safeguards.

At veritymirror.com, we may use automated tools to help detect:

  • Spam.

  • Fake accounts.

  • Fake reviews.

  • Review manipulation.

  • Platform abuse.

  • Security risks.

  • Suspicious activity.

These tools may support our security, moderation, and authenticity processes. Where applicable, you may request human review, express your point of view, or contest a relevant decision.

11. Right to Lodge a Complaint

If you believe that we have not handled your personal data properly or have not responded appropriately to your privacy rights, you have the right to lodge a complaint with a data protection authority.

As veritymirror.com is based in Spain, you may contact:

Spanish Data Protection Agency — Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es

You may also contact the data protection authority in your country of residence, place of work, or place where you believe an infringement occurred.

12. How to Exercise Your Rights

You can exercise your privacy rights by contacting us through:

Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

To help us handle your request, please include:

  • Your full name.

  • The email address associated with your account, if you have one.

  • The right you want to exercise.

  • A clear description of your request.

  • The specific URL or reference, if your request relates to a review, account, business profile, report, or specific content.

  • Any information needed to identify you and process your request.

For security reasons, we may ask you for additional information to verify your identity before handling your request.

13. Response Time

We will respond to your request within the period required by applicable law.

As a general rule under the GDPR, we will respond within one month of receiving your request.

This period may be extended where the request is complex or where you have submitted multiple requests. If we need more time, we will inform you where required.

14. Incomplete Requests or Identity Verification

We may ask for additional information if your request:

  • Does not allow us to identify you.

  • Does not clearly specify which right you want to exercise.

  • Does not identify the affected content or account.

  • Concerns another person’s data.

  • Requires proof of representation.

  • Is too general to be handled properly.

If we cannot verify your identity or understand the request, we may be unable to process it.

15. Requests Submitted by Representatives

You may exercise your rights directly or through an authorized representative.

If someone acts on your behalf, we may request:

  • Signed authorization.

  • Proof of representation.

  • Sufficient identification of the representative.

  • Information needed to verify the request.

We will not process third-party requests unless the representative can show they are authorized to act on your behalf.

16. Limits to Your Rights

In some cases, we may reject or partially limit a request if there is a legal reason to do so.

This may happen when:

  • We cannot verify your identity.

  • The request is manifestly unfounded or excessive.

  • The request affects the rights of other people.

  • We must keep the data to comply with legal obligations.

  • The data is necessary to prevent fraud or abuse.

  • The data is necessary for Platform security.

  • The data is necessary to preserve review integrity.

  • The data is necessary to manage disputes, reports, or appeals.

  • The data is necessary to establish, exercise, or defend legal claims.

  • Another legal basis allows or requires us to retain the data.

If we reject or limit a request, we will explain the reason where required by law.

17. Public Reviews and Privacy

veritymirror.com is a public review platform.

When you publish a review, certain information may be visible to:

  • Other users.

  • Visitors of the Platform.

  • Reviewed businesses.

  • Search engines.

  • Services that index public pages.

For this reason, you should not include private, sensitive, confidential, or unnecessary information about yourself or others in your reviews.

We may remove, hide, restrict, or edit content that contains unnecessary personal data, sensitive data, or data published without a lawful basis.

18. Data About Other People

You must not publish personal data about other people without a valid legal basis.

This includes:

  • Full names of private individuals.

  • Addresses.

  • Phone numbers.

  • Personal emails.

  • Identification documents.

  • Bank details.

  • Payment information.

  • Health information.

  • Information about minors.

  • Private conversations.

  • Photos of people without appropriate permission.

If we detect this type of information, we may remove, hide, or restrict the content.

19. Cookie-Related Rights

You can manage your non-essential cookie preferences through the cookie banner, preference panel, or other options available on the Platform.

You can also configure your browser to block or delete cookies.

For more information, please read our Cookies Policy.

20. Contact

To exercise your privacy rights or ask questions about data protection, please contact:

veritymirror.com
Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

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