Notice and Action Policy

Veritymirror Notice and Action Policy

Last Updated: 11 June 2026

Welcome to veritymirror.com.

This Notice and Action Policy explains how individuals, users, businesses, rights holders, authorities, and other affected parties may notify veritymirror.com about content that they believe is illegal, harmful, infringing, misleading, abusive, or otherwise in violation of our policies.

It also explains how veritymirror.com reviews notices, what actions we may take, how affected parties may respond or appeal, and how we aim to protect users, businesses, rights holders, and the integrity of the Platform.

The Platform is operated by:

Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

This Notice and Action Policy should be read together with our Terms and Conditions, Privacy Policy, Review Guidelines Policy, Copyright Policy, Cookies Policy, Business Terms, Content Moderation Policy, and any other policies made available on the Platform.

1. Purpose of This Policy

veritymirror.com is an online review and business reputation platform. Because users and businesses may publish reviews, ratings, replies, business information, images, links, reports, and other content, we provide a process for reporting content that may be illegal or may violate our rules.

This Policy is designed to:

  • Provide a clear process for submitting notices.
  • Help us identify specific content that may require action.
  • Protect users, reviewers, businesses, and rights holders.
  • Prevent fake reviews, fraud, abuse, manipulation, and illegal content.
  • Allow affected users and businesses to understand moderation actions.
  • Support fair, proportionate, and transparent moderation decisions.
  • Provide appeal options where appropriate.
  • Comply with applicable legal obligations.

2. Scope of This Policy

This Policy applies to notices concerning content available on or through veritymirror.com, including:

  • Reviews, ratings, review titles, and review replies.
  • Business responses, profiles, descriptions, names, logos, and images.
  • User profile information, comments, messages, reports, and appeals.
  • Attachments, screenshots, documents, and links.
  • Advertisements, sponsored content, and review invitations.
  • API, widget, or integration content.
  • Any other user-generated or business-generated content.

This Policy applies to all users, reviewers, businesses, business representatives, rights holders, affected persons, trusted flaggers (where applicable), public authorities, and other entities submitting notices. If you submit a notice on behalf of another party, you must confirm that you are authorized to act on their behalf.

3. What Can Be Reported

You may submit a notice if you believe that specific content on veritymirror.com is:

  • Illegal or defamatory.
  • Fraudulent or misleading.
  • Infringing on intellectual property rights (copyright, trademarks, etc.).
  • Violating privacy or data protection rights.
  • Harassing, threatening, abusive, discriminatory, or hateful.
  • Spam or deceptive.
  • Promoting illegal activity.
  • Containing malware or phishing links.
  • A fake review or part of review manipulation.
  • A business impersonation or false business profile.
  • In breach of our Terms and Conditions or other Platform policies.

Notices should relate to specific content or activity. General complaints or support requests should be handled through ordinary support channels.

4. Illegal Content

Illegal content may include, depending on applicable law: copyright or trademark infringement, defamation, unlawful disclosure of personal or confidential data, hate speech, threats, fraud, phishing/malware, child safety violations, or terrorist content. veritymirror.com may remove, restrict, preserve, or report illegal content to competent authorities where appropriate or required by law.

5. Policy-Violating Content

Some content may not be illegal but may still violate our rules, such as fake/manipulated reviews, spam, irrelevant/duplicate content, personal attacks, business impersonation, or misuse of Platform tools. veritymirror.com may act on these policy violations even when the content is not clearly illegal.

6. Who May Submit a Notice

A notice may be submitted by users, reviewers, businesses, rights holders, authorized legal representatives, affected persons, public authorities, consumer protection bodies, or trusted flaggers.

7. How to Submit a Notice

Notices may be submitted through:

8. Information Required in a Notice

To help us review your notice efficiently, include:

  • Your full name, email, and company/organization details (if applicable).
  • The URL or exact location of the content being reported.
  • A clear description and the reason for the report.
  • The legal basis for your notice (if alleging illegal content).
  • Relevant evidence (screenshots, ownership proof, correspondence).
  • A good-faith statement that the information is accurate.

9. Specific Location of Content

Notices must identify the specific content. Where possible, include the URL, Business Profile name, review title, date, or a screenshot. If we cannot identify the specific content, we may be unable to act.

10. Good Faith Requirement

Notices must be submitted in good faith. False, misleading, fraudulent, abusive, or retaliatory notices—or those intended to silence lawful criticism—are prohibited and may lead to account restrictions.

11. Anonymous Notices

Where permitted, we may accept anonymous notices, but we may require contact information to confirm receipt, request clarification, or provide updates. Without contact info, we may be unable to process the notice.

12. Notices From Trusted Flaggers

Notices from recognized trusted flaggers in their area of expertise may be prioritized, provided they remain accurate, substantiated, and submitted in good faith.

13. Acknowledgement of Receipt

We may send an acknowledgement confirming receipt of your notice. This does not mean the content has been deemed illegal or that a final decision has been made.

14. Initial Review of Notices

We perform an initial review to verify the notice's clarity, identify the content, determine if it relates to a specific policy/legal ground, and assess if urgent action is required.

15. Assessment Process

Assessment considers the content, evidence, applicable laws, platform policies, account/business history, and potential risks. We aim to be objective, diligent, and non-arbitrary.

16. Requests for Additional Information

If a notice is incomplete, unclear, or lacks evidence (like ownership proof or legal basis), we may request more information. Failure to provide it may lead to rejection of the notice.

17. Possible Actions After a Notice

Depending on the outcome, actions may include: no action, content removal, visibility restriction, labeling, redacting personal data, account suspension, or reporting to authorities.

18. No Automatic Removal

Submitting a notice does not guarantee removal. We do not remove content simply because it is negative, critical, or because a party disagrees with it, provided it is lawful and complies with our policies.

19. Urgent and High-Risk Notices

We prioritize notices involving violence, safety threats, child safety, severe privacy breaches, or serious fraud. In urgent cases, we may act immediately before completing a full review.

20. Notification of Decision to the Notifier

Where possible, we will notify you of our decision, explaining the action taken and available appeal options, while protecting privacy and security interests.

21. Notification to the Affected User or Business

We may notify the party whose content was moderated, explaining the reason for our decision and how they may appeal or respond.

22. Statement of Reasons

When required, we provide a statement of reasons detailing the action taken, the legal or policy grounds, and the availability of appeals.

23. Response by the Affected User or Business

Affected users/businesses may respond or appeal by providing reasons for their disagreement, supporting evidence, or legal arguments.

24. Appeals

Appeals can be submitted through Platform tools or email. They must include the decision being challenged and supporting evidence. We may uphold, reverse, or modify our decision.

25. Counter-Notices for Copyright Matters

Copyright counter-notices must follow our Copyright Policy and explain why the removal was a mistake or why the use was lawful.

26. Legal Notices and Authority Requests

Court orders or law enforcement requests must specify the authority, legal basis, targeted content, and requested action. We verify these requests before acting.

27. Out-of-Court Dispute Resolution

Where required by law, parties may have access to external dispute settlement bodies if they disagree with a final moderation decision.

28. Misuse of the Notice System

Abusing our reporting or appeal systems (e.g., repeated false/retaliatory notices) is prohibited and may result in account sanctions.

29. Repeat Infringers and Repeat Violators

We have a zero-tolerance policy for repeated violations. Consequences range from warnings and content removal to permanent account termination.

30. Data Protection and Privacy in Notices

We process personal data provided in notices according to our Privacy Policy. Please avoid submitting excessive or sensitive personal data not strictly needed for the notice.

31. Confidentiality and Disclosure

We may share notice-related info with affected parties, authorities, or legal counsel when necessary for the process, while maintaining safety and privacy standards.

32. Retention of Notices and Records

We retain moderation records for legal, audit, security, and integrity purposes for as long as necessary and permitted by law.

33. Transparency

We may publish transparency reports about moderation activities, ensuring privacy by providing data in an aggregated format.

34. Automated Tools

We utilize automated tools for spam, fraud, and abuse detection. These are supplemented by human review for complex or high-impact cases.

35. No Legal Advice

This Policy is not legal advice. If you face a complex legal dispute, seek professional counsel.

36. No Waiver of Rights

Our failure to act on a notice does not waive our right to enforce our policies or protect our rights later.

37. Relationship With Other Policies

This Policy works alongside all our other platform guidelines. Terms and Conditions prevail in the event of any conflict, unless this policy specifies otherwise.

38. Changes to This Notice and Action Policy

We may update this Policy; material changes will be communicated via the Platform. Continued use constitutes acceptance.

39. Contact Information

For notices and moderation-related matters, contact:

veritymirror.com
Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

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