Privacy Policy

Veritymirror Privacy Policy

Last Updated: 11 June 2026

Welcome to veritymirror.com.

This Privacy Policy explains how veritymirror.com collects, uses, stores, shares, and protects personal data when you access or use our website, platform, applications, services, business pages, review features, communication tools, and related services (collectively, the “Platform”).

This Privacy Policy also explains your privacy rights and how you can contact us.

The Platform is operated by:

Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Veritymirror.com is the data controller of the personal data described in this Privacy Policy, unless otherwise stated. By using the Platform, you acknowledge that your personal data will be processed as described in this Privacy Policy.

1. About veritymirror.com

veritymirror.com is an independent online review and business reputation platform that allows users to discover, read, write, and share reviews about companies, services, products, and customer experiences.

Because the Platform is based on user-generated content, business profiles, ratings, reports, moderation, and trust-related features, we process personal data to operate the Platform, prevent fraud, protect users and businesses, and comply with applicable legal obligations.

2. Personal Data We Collect

We may collect and process different categories of personal data depending on how you use the Platform.

2.1 Account Data

When you create an account or use registered features, we may collect:

  • Name, email address, and username or display name.
  • Password or authentication credentials (stored via secure hashing).
  • Profile photo (if provided).
  • Country, language, and account preferences.
  • Account status and verification information.
  • Login history and security-related information.

2.2 Review and User Content Data

When you submit, edit, report, or interact with reviews or other content, we may collect:

  • Review text, star ratings, or scores.
  • Date and time of submission.
  • Business reviewed.
  • Images, attachments, or supporting documents you choose to provide.
  • Evidence used to verify a review (e.g., order numbers, receipts, booking confirmations).
  • Replies, comments, reports, appeals, and moderation communications.
  • Public profile information linked to your content.

2.3 Business Account Data

If you create, claim, or manage a Business profile, we may collect:

  • Business name, website, email address, phone number, and physical address.
  • Profile details (category, description).
  • Information about the Business representative (name, job title, role).
  • Verification documents (registration, domain proof, authorization).
  • Billing, subscription, and transaction history.
  • Communications with users and veritymirror.com (replies, reports).

2.4 Contact and Support Data

When you contact us for support, report issues, or communicate with us, we collect names, email addresses, message content, attachments, and internal notes related to your case.

2.5 Technical and Usage Data

When you access or use the Platform, we may automatically collect technical and usage data, including:

  • IP address, browser type/version, device type, and operating system.
  • Approximate location (derived from IP).
  • Pages viewed, links clicked, search queries, referral URLs, session duration.
  • Error logs and security logs.
  • Cookie identifiers and similar technologies.

2.6 Payment and Billing Data

For paid services, we collect billing names, addresses, tax/VAT information, and subscription details. Payment card data is processed by third-party payment providers according to their security standards.

2.7 Marketing and Communication Data

If you subscribe to updates or consent to marketing, we collect email addresses, communication preferences, and engagement data (e.g., newsletter interactions).

2.8 Data From Public Sources and Third Parties

We may receive information from public business directories, registries, or third parties to verify or improve the accuracy of our Business profiles.

3. Special Categories of Personal Data

We do not intentionally request special categories of data (e.g., race, religion, health data). You must not publish sensitive personal data in reviews or public content unless strictly necessary and lawful. Any submitted sensitive data is processed only when required for legal or moderation purposes.

4. How We Use Personal Data

4.1 To Provide and Operate the Platform

We use personal data to manage accounts, publish reviews, provide search/filtering, and process payments.

4.2 To Verify Reviews and Business Profiles

We process data to verify the authenticity of customer experiences, verify business representatives, and ensure the integrity of ratings and rankings.

4.3 To Prevent Fraud, Abuse, and Manipulation

We analyze signals (e.g., account history, IP addresses, review patterns) to detect bots, fake reviews, review manipulation, and platform abuse.

4.4 To Communicate With You

We use data to respond to support requests, send account notifications, moderation updates, security alerts, and marketing communications (where permitted).

4.5 To Improve and Analyze the Platform

We analyze user interactions to improve usability, design, features, and platform performance.

4.6 To Comply With Legal Obligations

We process data to comply with tax/accounting laws, legal requests from authorities, and data protection/safety obligations.

5. Legal Bases for Processing

  • Performance of a Contract: Necessary for the Platform services and account management.
  • Legitimate Interests: Necessary for platform security, fraud prevention, and service improvement.
  • Consent: Used for marketing and non-essential cookies. You may withdraw consent at any time.
  • Legal Obligation: Required by applicable law and regulatory authorities.

6. Public Reviews and Public Content

Public content (reviews, profiles) is visible to the public and search engines. Do not include private or sensitive information in public content.

7. Review Verification and Moderation

We verify reviews to maintain integrity. We may request evidence (receipts/invoices) to authenticate experiences. Reviews failing verification may be hidden, restricted, or removed.

8. Automated Processing and Profiling

We use automated systems for fraud and spam detection. Important decisions affecting your rights are subject to human review where required by law.

9. Cookies and Similar Technologies

We use cookies and similar technologies for security, preferences, and analytics. You can manage your preferences via our cookie settings tool.

10. Who We Share Personal Data With

  • Service Providers: Hosting, analytics, payment, and security partners.
  • Businesses: Relevant information shared for the purpose of review management.
  • Authorities: As required by law or legal proceedings.
  • Business Transfers: In the event of a merger or corporate restructuring.

11. International Data Transfers

Data may be processed outside the EEA. We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure adequate protection.

12. How Long We Keep Personal Data

Data is stored only for as long as necessary for the purpose of collection or legal requirements. Anonymized data may be kept indefinitely for statistical purposes.

13. Security

We implement technical and organizational security measures, including access controls and encryption, to protect your data. Users are responsible for keeping account credentials confidential.

14. Data Breaches

We monitor for breaches and will notify relevant authorities and affected individuals if required by law.

15. Your Privacy Rights

You have rights to access, rectify, erase, restrict, and object to processing, as well as the right to data portability and lodging a complaint with the AEPD (https://www.aepd.es) or your local data protection authority.

16. How to Exercise Your Rights

To exercise your rights, contact us at hello@veritymirror.email or via our Contact Page. We may require identification to process your request.

17. Children’s Privacy

The Platform is for users aged 16+. We do not knowingly collect personal data from minors.

18. Marketing Communications

You can opt out of marketing communications at any time. Non-marketing messages (e.g., security alerts) are still sent when necessary.

19. Third-Party Links

Our Privacy Policy does not apply to third-party sites linked on our platform. Check their respective policies.

20. Business Profiles and Public Information

Business profile information is maintained for public transparency. Businesses may request corrections to their data.

21. User Responsibility for Published Data

Do not publish private personal data about yourself or others in public areas of the Platform.

22. Data Processors

We use third-party processors that comply with our privacy and security standards.

23. Changes to This Privacy Policy

We may update this policy; material changes will be communicated via the Platform. Continued use after changes take effect constitutes acceptance.

24. Contact Information

For privacy inquiries, contact:

veritymirror.com
Legal Name: Veritymirror.com
Address: Calle Diego de Olea 3, 1G, 52005, Melilla, Spain
Email: hello@veritymirror.email
Contact Page: https://www.veritymirror.com/contact-us

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